Gxpress
Track your shipment
Enter your Gxpress tracking number for live milestones — from booking and customs through departure, arrival and delivery.
Air & ocean
Track express air and FCL/LCL ocean cargo on the same page.
Milestone timeline
See each confirmed hand-off — customs, departure, arrival, warehouse and delivery.
Support when stuck
If status is missing or delayed, our team can pull the live ops update.
Tracking FAQs
Where do I find my tracking number?
Gxpress sends your tracking number by email when the shipment is booked. It also appears on your commercial invoice and booking confirmation. New numbers follow a YYYY + letters + digits pattern.
Why do older numbers need air or ocean selected?
Legacy order numbers are stored separately for air and ocean. Selecting the correct mode lets us look up the right timeline. Newer Gxpress tracking numbers detect the mode automatically.
How often is status updated?
Milestones update as origin, carrier and destination teams confirm each hand-off — booking, customs, departure, arrival, warehouse and delivery.
What if tracking shows nothing?
Double-check the number and freight type. If it still fails, contact support with your booking reference — we will pull the live status from operations.
Can't find your shipment?
Share your tracking number or booking reference and we'll help you get a clear status update.